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Frequently Asked Questions

how can I cancel a one-time order?

Kathy -

if you'd like to cancel an order you placed, please email us at or click "contact us" at as quickly as you can!

depending on when the order is placed, an order may process and ship within less than 24 hours of being placed. we will try our best to cancel your shipment for you, but if your order has already been processed for shipment we may not be able to stop your shipment.

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