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Frequently Asked Questions

What is your Shipping Policy?

Daniel Oh -

We are happy to ship your Hint order to addresses located within the 48 contiguous United States.

PLEASE NOTE: At this time, we do not ship to FPOs, APOs, Alaska, Hawaii, or Puerto Rico. We also do not ship outside of the United States.

For shipments of 1 or 2 cases, including Hint subscriptions, we offer $9.99 flat rate shipping. For orders of 3 cases or more, shipping is FREE!  Hint orders are shipped with Ground service.

Orders can be placed 24 hours a day, 7 days a week. Orders placed Monday through Friday morning typically ship within 24 hours. Orders placed Friday afternoon through Sunday night will ship on Monday.

A shipping confirmation email will arrive in your inbox the evening of the day your order is packed and a tracking number has been assigned by the fulfillment center. This email will contain your Carrier Tracking Number.  (Please check your email spam/junk mail folders if you have not seen the order and/or shipping confirmation email.)

Package tracking numbers are available in your shipping confirmation email, or by viewing your order in your account. Please allow at least 48 hours after placing your order to check on your order tracking, as the tracking information may not be available from our shippers before that time.


During this time with overall higher volumes of home deliveries, please allow for additional time to receive your order.

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