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Frequently Asked Questions

how to edit your subscription

Daniel Oh -

Change frequency: 

  • Log in to your account at www.drinkhint.com
  • Click "your account" in the right-hand corner
  • Click 'subscriptions'
  • Click 'edit'
  • Click 'change delivery schedule' under 'delivery schedule'
  • Select your desired frequency of 14, 30 or 60 days
  • Click 'save' (to the right of the frequency box)

 

 Swap out flavor:
  • Log in to your account at www.drinkhint.com
  • Click "your account" in the right-hand corner
  • Click 'subscriptions'
  • Click 'swap'
  • Select product you would like to swap under 'select products to swap'
  • Confirm product and delivery frequency
  • Click 'Swap product'

 

Cancel subscription:

  • Log in to your account at www.drinkhint.com
  • Click "your account" in the right-hand corner
  • Click 'subscriptions'
  • Click 'cancel'
  • Select a reason for canceling your subscription
  • Add any additional comments
  • Click 'cancel my subscription'
    • You can always 're-activate' later by repeating the login steps above and clicking 're-activate'

 

***Please note that edits are for individual items in the subscription, changes will not apply to all items in the subscription

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